Shanghai · Medical care & travel

Health restored,
happiness explored.

— HHload

Your trusted partner in Shanghai for cross-border medical services and curated travel experiences — one dedicated coordinator, every step of the way.

15+Partner hospitals
7Languages spoken
24/7Patient support
TWO WAYS WE SERVE YOU

One team. Two journeys.

Whether you are coming for treatment, for discovery — or both — we design the whole trip around you.

Medical-grade coordination.
Human-centered care.

PRODUCT 01 · MEDICAL

Trusted care beyond borders

We coordinate — doctors treat. Every hospital and physician we work with is verified, and you see clear options and honest costs before deciding anything.

🧧

VIP Health Check-ups

Comprehensive screening programs at top Shanghai hospitals, arranged in one or two days.

👨‍⚕️

Specialist Consultations

Second opinions and expert reviews in cardiology, oncology, orthopaedics, fertility and more.

📄

Medical Records Translation

Your documents translated and formatted the way hospital departments expect.

🛂

Visa & Travel Support

Invitation letters, flights, airport pickup and accommodation near your hospital.

🗣️

Interpreters On Site

English, Russian, Vietnamese, Thai, Turkish and Persian interpreters at every appointment.

💛

Recovery & Follow-up

Continued coordination after treatment — and once you are safely back home.

💛 Coordination, not medical advice

We are a healthcare facilitator. We coordinate access to hospitals and specialists — we do not diagnose, treat, or replace independent medical advice, and we never guarantee outcomes.

PRODUCT 02 · TRAVEL

Shanghai & around, at your pace

Private guides, comfortable cars and thoughtfully paced itineraries — perfect on their own, or woven around your medical schedule.

🌃

Classic Shanghai

The Bund, Yu Garden, French Concession lanes and the dazzling Pudong skyline.

🛶

Water Towns

Zhujiajiao, Wuzhen or Zhouzhuang — ancient canals, stone bridges, slow afternoons.

🪷

Suzhou & Hangzhou

Classical gardens and West Lake — "paradise on earth", one day away by bullet train.

🍲

Food & Night Markets

Soup dumplings, local breakfasts and evening food streets with a guide who knows.

💆

Wellness Retreats

TCM massage, hot springs and tea ceremonies — recovery that feels like a holiday.

🚗

Private Car & Guide

Your own driver and multilingual guide. Flexible plans, no crowded buses.

HOW IT WORKS

Six steps, one point of contact

You won't be passed between departments. One coordinator, one process — start to finish.

01

Tell us your story

Share your needs and, if available, your medical documents. Photos are fine to start. First review is free.

02

Free assessment

Within 1–2 business days you get an honest written reply — is travel realistic, and what fits your case.

03

Receive your options

We identify suitable hospitals, doctors and — if you wish — tours, and explain them clearly.

04

Compare & decide

Clear options and cost estimates before anything is booked. No hidden fees, ever.

05

Arrive & begin

Visa help, airport pickup, hotel, interpreter at appointments — and your first bowl of noodles.

06

Recover & follow up

Ongoing coordination after treatment and translation of discharge documents for your doctor at home.

WHY HHLOAD

Travel that feels light. Care that feels safe.

🤝

Trusted partners

Verified hospitals and licensed tour providers only.

👤

One coordinator

A real person who knows your case, reachable any time.

🧾

Transparent pricing

Written estimates before payment. No commission added to hospital fees.

🌐

Six languages

English, Russian, Vietnamese, Thai, Turkish and Persian.

🛫

End-to-end support

From first message to the flight home — and afterwards.

🌿

Your wellbeing first

If your case is better treated at home, we will say so.

PATIENT & TRAVELER STORIES

What our guests tell us

"Everything was perfectly organized — the hospital, the interpreter, the hotel. And on my free day, my coordinator took me to Yu Garden. I never felt alone."
Nabil B.Russia · Check-up & city tour
"I came for a health screening and stayed five more days to see Hangzhou. It was the most relaxing medical trip I could imagine."
Minh T.Vietnam · Screening + Hangzhou
"Written estimates before any payment, and the price never changed. After my treatment they even helped plan a tea ceremony for my mother."
Elif K.Türkiye · Treatment & wellness
GOOD TO KNOW

Frequently asked questions

How do I start?

Simply send us a message with your needs — or your medical documents, photos are fine. The first case review is completely free and without obligation.

Do you provide medical advice?

No. We are a coordinator and facilitator. Licensed physicians in our partner hospitals review your case and provide all medical opinions. We make the process simple, clear and comfortable.

What does it cost?

The initial review is free. Before anything is booked you receive a written estimate: hospital fees are passed through at cost, and our coordination fee is shown as a separate line. No hidden charges.

Which languages do you speak?

Our team works in English, Russian, Vietnamese, Thai, Turkish and Persian — and interpreters are available for appointments and tours.

Can my family join me?

Absolutely. We regularly arrange visas, hotels and sightseeing for accompanying family members — many combine treatment with a holiday around Shanghai.

GET IN TOUCH

Start with the free part

Tell us what you need. We reply within 1–2 business days — in your language.

By sending you agree to be contacted about your request. Your data is handled confidentially.

✉️hi@hhload.com
💬WhatsApp / WeChat: +86 000 0000 0000
📍Shanghai, China
Install the HHload app

Add HHload to your computer or phone — one tap to chat with us.